The Consumer Rights Act 2015 outlines a single set of rights for consumers when they buy goods, digital content or services, and clarifies the current legal framework. It is imperative that you and your staff know exactly what rights consumers have in order to avoid misleading or misselling which could lead to huge consequences for your business.
Courses
- Home
- Courses
- E-Learning Soft Skills
- Consumer Rights Act
Consumer Rights Act
£14.00
The aim of this course is to greater increase your knowledge of the Consumer Rights Act 2015, as well as the relevant legislation. The key points covered in this course are:
- Consumer rights
- Resolutions
- Time limits of claims.
- Share:
Related products
-
Age Verification Awareness£14.00
The aim of this course is to greater increase your understanding of age verification and your awareness of relevant policies. The key points covered in this course are:
Age verification…
-
Conflict Management£14.00
The aim of this course is to greater increase your knowledge of workplace conflict and how to manage a situation, as well as relevant legislation. The key points covered in…
-
Bribery Act Awareness£14.00
The aim of this course is to greater increase your knowledge of The Bribery Act 2010 and the implications, as well as the relevant laws and legislation. The key points…
-
Customer Services Awareness£14.00
The aim of this course is to greater increase your knowledge of customer needs and positive communications. The key points covered in this course are:
Defining customers
Customer needs
Good…
Reviews
There are no reviews yet.